Privacy Policy

Welcome to Tsavo Plant and Equipment Company Limited (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tsavoequipment.com (the “Site”) or use our services, including equipment rental and equipment sales (collectively, the “Services”).

By using the Site or Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. What Information Do We Collect?

By using the Site or Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

a. Personal Information You Provide

We may collect personal information that you voluntarily provide when you contact us via email, phone, or online forms.

The types of personal information we may collect include:

Contact Information: Name, email address, mailing address, phone number.
Business Information: Company name, job title, and company address (for B2B customers).
Other Personal Data: Any other data you voluntarily provide.

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain information through tracking technologies such as cookies and web beacons.

This may include:

IP Address
Browser Type and Version
Operating System
Device Information
Browsing Behavior: Pages viewed, time spent on pages, and clickstream data.

c. Sensitive Personal Information

We do not knowingly collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data. If such information is required for specific services (e.g., in compliance with legal obligations), we will obtain explicit consent where required by law.

2. How Do We Use Your Information?

We use the information we collect for various purposes, including:

To Communicate with You: Responding to inquiries, providing customer support, and sending service-related communications.
For Marketing: Sending promotional messages and newsletters, subject to your preferences. You can opt out of these communications at any time.
To Improve Our Services: Analyzing user behavior to improve the functionality of our Site and Services.
To Comply with Legal Obligations: For example, tax and regulatory compliance in Kenya and other regions.

3. How Do We Share Your Information?

We may share your information in the following ways:

a. Third-Party Service Providers

We may share your personal data with trusted third-party service providers who perform services on our behalf.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to the same protections as outlined in this Privacy Policy.

d. International Transfers

If you are accessing our Site from Europe, Asia, or America, your information may be transferred to servers located in Kenya. We take steps to ensure that your personal data is protected in line with local regulations.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Right to Access: You have the right to request access to your personal data.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can request to limit the processing of your data in certain circumstances.
Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.

To exercise your data rights, contact us at info@tsavoequipment.com.

5. How Do We Protect Your Information?

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. These include:

Encryption of sensitive information.
Secure servers to store personal information.
Access controls to limit who can access your data.

While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. We encourage you to take steps to protect your own information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of agreements.

Transaction Data: Retained for as long as required by applicable tax and financial regulations.
Marketing Data: Retained until you opt-out of marketing communications or request deletion.

After the retention period, we will either delete or anonymize your personal information.

7. Children's Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will delete it promptly. If you believe that we may have collected information from a child under 18, please contact us at info@tsavoequipment.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit our Site. This includes:

Essential Cookies: Necessary for the functioning of our site.
Analytical Cookies: To track and analyze usage and performance.
Advertising Cookies: To show personalized ads based on your interests.

You can control your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.

Tsavo Plant and Equipment Company Limited

F2, Office Building – SEMCO Industrial Park, Syokimau, Along Mombasa Road, Next to Gateway Mall, Nairobi, Kenya

Phone

+254 742 737 310

info@tsavoequipment.com

By using our Site and Services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.

Last updated date: 1st February, 2026

Privacy Policy

By using the Site or Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. What Information Do We Collect?

By using the Site or Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

a. Personal Information You Provide

We may collect personal information that you voluntarily provide when you contact us via email, phone, or online forms.

The types of personal information we may collect include:

Contact Information: Name, email address, mailing address, phone number.
Business Information: Company name, job title, and company address (for B2B customers).
Other Personal Data: Any other data you voluntarily provide.

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain information through tracking technologies such as cookies and web beacons.

This may include:

IP Address
Browser Type and Version
Operating System
Device Information
Browsing Behavior: Pages viewed, time spent on pages, and clickstream data.

c. Sensitive Personal Information

2. How Do We Use Your Information?

We use the information we collect for various purposes, including:

To Communicate with You: Responding to inquiries, providing customer support, and sending service-related communications.
For Marketing: Sending promotional messages and newsletters, subject to your preferences. You can opt out of these communications at any time.
To Improve Our Services: Analyzing user behavior to improve the functionality of our Site and Services.
To Comply with Legal Obligations: For example, tax and regulatory compliance in Kenya and other regions.

3. How Do We Share Your Information?

We may share your information in the following ways:

a. Third-Party Service Providers

We may share your personal data with trusted third-party service providers who perform services on our behalf.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to the same protections as outlined in this Privacy Policy.

d. International Transfers

4. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Right to Access: You have the right to request access to your personal data.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can request to limit the processing of your data in certain circumstances.
Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.

To exercise your data rights, contact us at info@tsavoequipment.com.

5. How Do We Protect Your Information?

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. These include:

Encryption of sensitive information.
Secure servers to store personal information.
Access controls to limit who can access your data.

While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. We encourage you to take steps to protect your own information.

6. Data Retention

Transaction Data: Retained for as long as required by applicable tax and financial regulations.
Marketing Data: Retained until you opt-out of marketing communications or request deletion.

After the retention period, we will either delete or anonymize your personal information.

7. Children's Privacy

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit our Site. This includes:

Essential Cookies: Necessary for the functioning of our site.
Analytical Cookies: To track and analyze usage and performance.
Advertising Cookies: To show personalized ads based on your interests.

You can control your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.

Tsavo Plant and Equipment Company Limited

F2, Office Building – SEMCO Industrial Park, Syokimau, Along Mombasa Road, Next to Gateway Mall, Nairobi, Kenya

Phone

+254 742 737 310

info@tsavoequipment.com

By using our Site and Services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.

Last updated date: 1st February, 2026